Generate Shipments From Ground Schedule Agent Action Is Not Working (Doc ID 1920144.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Operational Planning - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to use an agent to run the action Generate Shipments from Ground Schedules upon creating the ground schedule, the following error occurs.

ERROR
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The shipments are not created and the following error is shown in the log file:
Error Exception Generic_Remote_Exception

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup an agent to run the action Generate Shipments from Ground Schedules upon creating the ground schedule (Nav: Business Process Management -> Agents and Milestones -> Automation Agent).
2. Create a ground schedule (Nav: Operational Planning -> Schedule Management -> Ground Schedule).
3. Save the ground schedule and see that no shipments were generated.

Cause

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