Intermd_ship_to_id Getting Populated From Cust_bill_to_ext (Doc ID 1920254.1)

Last updated on SEPTEMBER 14, 2015

Applies to:

Oracle Release Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Demand Processor Related Issue

When attempting to run the Demand Processer,
the following error occurs.

ERROR
-----------------------
 Entering DERIVEINTRMDSHIPTOID 
  Cust_Intrmd_Ship_To_Ext
  IntrmdShipToID ==> 1168
  Invalid Intermediate ShipTo Location
  Exiting DERIVEINTRMDSHIPTOID - EXCEPTION: User-Defined Exception (0 seconds)
  progress ==> 070
  EXCEPTION: LOOP User-Defined Exception
Current group failed validation

Entering DERIVEINTRMDSHIPTOID 
  Cust_Intrmd_Ship_To_Ext
  IntrmdShipToID ==> 1168
  Invalid Intermediate ShipTo Location
  Exiting DERIVEINTRMDSHIPTOID - EXCEPTION: User-Defined Exception (0 seconds)
line_id ==> 142938
  Process Status ERROR
  customer_item_id ==> 132005
Current group failed validation

Entering DERIVEINTRMDSHIPTOID
  Cust_Intrmd_Ship_To_Ext
  IntrmdShipToID ==> 1168
  Invalid Intermediate ShipTo Location
  Exiting DERIVEINTRMDSHIPTOID - EXCEPTION: User-Defined Exception (0 seconds)
  progress ==> 070
  EXCEPTION: LOOP User-Defined Exception
line_id ==> 143140
  Process Status ERROR
  customer_item_id ==> 132003
Current group failed validation

Message: ==> RLM_ALL_SQL_ERROR
  Message: ==> RLM_ALL_SQL_ERROR
  Message: ==> RLM_ALL_SQL_ERROR


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Release Management responsibility
2. Run the Demand Processor
3. See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot successfully run the Demand Processor due to error.

Cause

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