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Learning history record indicates that the user has not yet attempted the course although a completion date has been recorded (Doc ID 1920433.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP6 version, Addl Training&Student History

ACTUAL BEHAVIOR
---------------
When a learner or the OLM Admin checks a learners history the record indicates the user has not yet attempted the course although a completion date has been recorded.


EXPECTED BEHAVIOR
-----------------------
The Learning history status value should be reflecting the correct status (passed/failed etc) if a completion date has been recorded.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Learning Management Administrator >>Learning History
2. Query for an employee >> Observe inconsistencies in the status as well as completion date.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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