Learning history record indicates that the user has not yet attempted the course although a completion date has been recorded
(Doc ID 1920433.1)
Last updated on SEPTEMBER 09, 2024
Applies to:
Oracle Learning Management - Version 12.1 HRMS RUP6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1 HRMS RUP6 version, Addl Training&Student History
ACTUAL BEHAVIOR
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When a learner or the OLM Admin checks a learners history the record indicates the user has not yet attempted the course although a completion date has been recorded.
EXPECTED BEHAVIOR
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The Learning history status value should be reflecting the correct status (passed/failed etc) if a completion date has been recorded.
STEPS
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The issue can be reproduced at will with the following steps:
1. Learning Management Administrator >>Learning History
2. Query for an employee >> Observe inconsistencies in the status as well as completion date.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |