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UK Statutory Maternity Pay (SMP) : Maternity absence record created, but not visible via the forms also get APP-SSP-35084 (Doc ID 1920453.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to enter a maternity absence, the following error occurs.

APP-SSP-35084: This absence overlaps an existing absence of the same absence category for the employee


This is due to an absence existing, but which cannot be viewed via the forms.

Steps
The issue can be reproduced at will with the following steps.

1. User created a maternity absence
2. Absence was created ok
3. When they later tried to go back and view the created absence they couldn't find it
4. Tried then to create a new absence
5. Getting error
6. There is a maternity absence showing when we run a discoverer report for this employee however it cannot be viewed via the forms
7. This can't be reproduced, not sure what happened when the user first entered the record.



Cause

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In this Document
Symptoms
Cause
Solution


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