UK Statutory Maternity Pay (SMP) : Maternity absence record created, but not visible via the forms also get APP-SSP-35084 (Doc ID 1920453.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to enter a maternity absence, the following error occurs.

-- Error
APP-SSP-35084: This absence overlaps an existing absence of the same absence category for the employee

This is due to an absence existing, but which cannot be viewed via the forms.

 -- Steps
The issue can be reproduced at will with the following steps.
1. User created a maternity absence
2. Absence was created ok
3. When they later tried to go back and view the created absence they couldn't find it
4. Tried then to create a new absence
5. Getting error
6. There is a maternity absence showing when we run a discoverer report for this employee however it cannot be viewed via the forms
7. This can't be reproduced, not sure what happened when the user first entered the record.



Cause

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