Cannot Access Payroll Dashboard After Applying 12.1 HRMS RUP 7 Patch or 12.2.4 (Doc ID 1920469.1)

Last updated on SEPTEMBER 10, 2015

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Core Payroll

ACTUAL BEHAVIOR
---------------
Not able to access Payroll Dashboard after applying the 12.1 HRMS RUP 7 Patch due to performance issue

EXPECTED BEHAVIOR
-----------------------
expect to be able to access Payroll Dashboard After applying the 12.1 HRMS RUP 7

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. applying the 12.1 HRMS RUP 7.
2. Navigate to payroll professional Responsibility
3. Click on Payroll Dashboard. It hang out

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Payroll Dashboard functionality

Cause

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