Supporting Reference Balance Not Updated For Manual SLA Journal for Payroll Results

(Doc ID 1920576.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Balances and Balance Uploads

Supporting Reference Balance not updated for one Manual SLA Journal created from payroll

expect Subledger Journal Entry Line to show all the Supporting Reference Balances detail

The issue can be reproduced at will with the following steps:
1. Create Subledger Journal Entry, with Supporting References
2. Look at the Supporting Reference Screen: it is adding balance for only 2 lines and excluding line of 1,668,017.08

The issue has the following business impact:
This is affecting reconciliation for SLA and General Ledger which is causing financial impact as they are not able to present figures.


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