Order Management - Ship/Fulfill (CSISOSHP) Transaction Failed with "ORA-01403: no data found" (Doc ID 1920708.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

A shipment (CSISOSHP) transaction has the following error in the Transaction Error Processing form:

ERROR
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 "ORA-01403: no data found"


STEPS
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The issue happened after the following steps:

1. Order was created/and fulfilled in Order Management
2. Instance not updated and reviewing the IB Transaction Error Processing form reveals the error transaction


Cause

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