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R12: Unable to open any of the self service pages from Project Super User Resp. Get Error: "Unable to generate forwarding URL. Exception: oracle.apps.find.cache.CacheException: oracle.apps.jtf.base.resources.FrameworkException.." (Doc ID 1920903.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle Project Planning and Control - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

After upgrading from R11i to R12.2.3, unable to open any of the self service pages from Project Super User responsibility.
Customer keeps getting the following errors:

ERRORS
First attempt, get error:
"Unable to generate forwarding URL. Exception: oracle.apps.find.cache.CacheException: oracle.apps.jtf.base.resources.FrameworkException: Error is IAS Cache: java.long.NullPointerException.."

Second attempt, get error:
"Unable to authenticate session."

 

STEPS
The issue can be reproduced at will with the following steps:

1. Project Super User Responsibility

2. Within Form application:
Navigate to Projects: Setup: Current Reporting Period or any of the pages

First attempt, get error:
"Unable to generate forwarding URL. Exception: oracle.apps.find.cache.CacheException: oracle.apps.jtf.base.resources.FrameworkException: Error is IAS Cache: java.long.NullPointerException.."

Second attempt, get error:
"Unable to authenticate session."

The FND log messages shows error:

 

   

 



Changes

Upgraded from R11i to R12.2.3

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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