855 (POAO) Not Generating - ACK Table Not Populating on Order Booking - Business Event. (Doc ID 1921984.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR

Business required for patch under <Bug 16998134> - TO PROVIDE MULTIPLE EVENTS DURING ORDER LIFE CYCLE to be applied to customer's environment with new profile option OM: Raise Status Change Business Event set to Yes.

The problem is that all of the sudden 855/POAOs are no longer being generated.

Once they set this profile to No the 855/POAOs do get generated.

EXPECTED BEHAVIOR

Expect that this patch would not have impacted the generating of 855/POAO.

STEPS

1. Order Management Responsibility -> EDI Sales Order -> Book/Schedule sales order -> ACKs tables are not populated.



Cause

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