Sales Orders Doesn't Have The Original Purchase Order Number After Creating a Subscription Contract with PO Required
Last updated on MARCH 08, 2017
Applies to:Oracle Service Contracts - Version 12.1.2 and later
Information in this document applies to any platform.
Find that after creating a Subscription Contract with PO Required, the resulting Sales Orders do not have the Purchase Order number on the Sales Order Form.
Expect to see the Purchase Order number.
Steps To Reproduce:
- Create a Subscription Contract and enter Purchase Order numbers in both the Contract Summary Renewal tab and in the Lines - Tax/Payments tab.
- Run the Service Contracts Subscription Fulfillment Program which creates Sales Orders to ship the products.
- The Purchase Order value does not transfer to the Sales Order as a result despatch documentation does not show the Purchase Order number
Due to this issue, End Users cannot use the PO to check order details
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