Sales Orders Doesn't Have The Original Purchase Order Number After Creating a Subscription Contract with PO Required
(Doc ID 1922103.1)
Last updated on FEBRUARY 03, 2019
Oracle Service Contracts - Version 12.1.2 and later Information in this document applies to any platform.
Find that after creating a Subscription Contract with PO Required, the resulting Sales Orders do not have the Purchase Order number on the Sales Order Form.
Expected Behavior: Expect to see the Purchase Order number.
Steps To Reproduce: - Create a Subscription Contract and enter Purchase Order numbers in both the Contract Summary Renewal tab and in the Lines - Tax/Payments tab. - Run the Service Contracts Subscription Fulfillment Program which creates Sales Orders to ship the products. - The Purchase Order value does not transfer to the Sales Order as a result despatch documentation does not show the Purchase Order number
Business Impact: Due to this issue, End Users cannot use the PO to check order details
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