OZF - Mass Update Button Not Working In Trade Management Claims Screen

(Doc ID 1922200.1)

Last updated on JULY 29, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.



The Mass Update button is not working in Trade Management Claims Screen

Whenever users search claims, select multiple claims and click on Mass Update button , the mass update page does not open  instead it takes the users back to the original page.
No error or error message is encountered.

--Expected Behaviour

Expect that when the Mass Update Button is selected the Mass Update page opens so that amendments can be made on mass


1. Navigate to Oracle Trade Management User-> Claims
2. Search for All Claims, and select multiple claims
3. Click on Mass Update Button
4. Mass Update Page does not open


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