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Saving a Transaction with Compounding Tax and Zero (0) Line Amount Error - An Unexpected Error Has Occurred. Please Contact Your System Administrator (Doc ID 1922252.1)

Last updated on JANUARY 17, 2020

Applies to:

Oracle E-Business Tax - Version 12.0.0 and later
Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to create a Transaction.
The compounding taxes are not calculated correctly, when the line amount is 0, and the source / parent tax is calculated either based on the quantity or assessable value. 

The error message in the Transaction Lines screen says:
An unexpected error has occurred. Please contact your system administrator.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References

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