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"You have encountered an unexpected error" Displays While Generating Print Preview In Sales Contracts Workbench After Applying Patch 16709053:R12.OKC.B (Doc ID 1922516.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Sales Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


Find that after applying patch 16709053:R12.OKC.B, when attempting to preview a contract template for a Sales Contract, the following error occurs.

"You have encountered an unexpected error. Please contact the system administrator for assistance."

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
(R) Contract Terms Library
1/ create a contract template without setting up the Layout Template
(R) Contract Workbench Administrator
2/ create a Sales contract type with terms attached and Layout Template attached
3/ create a sell contract and attach this contract template => the error occur

The same scenario worked fine before the patch.




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