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OEOL Workflow Ending with Lines in Error During Function OE_INVOICE_WF.INVOICE_INTERFACE (Doc ID 1922561.1)

Last updated on MARCH 01, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


 Many OE Lines are becoming 'stuck' in Error status in the OEOL Workflow when they encounter the Function "OE_INVOICE_WF.INVOICE_INTERFACE"  

You have many Sales Orders Lines which are stuck in 'Fulfilled' status.  The Line workflow is in error for the Invoice Interface activity.  The error is :

Exception Error -20001 ORA-20001: OE_Invoice_WF.Invoice_Interface(OEOL,284915, 299598, RUN)
Wf_Engine_Util.Function_Call(OE_INVOICE_WF.INVOICE_INTERFACE, OEOL, 284915, 299598, RUN)

How does one resolve this issue?


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