Not Able To Settle Claim With Receipt Write Off Settlement Method (Doc ID 1922627.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, CLAIMS


DED Claim - Receipt Write off settlement -- Returning to Open after submitting for approval

DED Claim Created using AR receipts workbench
in ARDS Claims window -- trying to settle the claim as write off
After submitting for approval -- status is returning back to Open

Changes

 

Cause

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