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Freight Cost Is Getting Duplicated In The Sales Order After Ship Confirmation (Doc ID 1922774.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Pricing, Discounting & Charges


Since upgrading from 11 to 12.1.3, freight costs entered at ship confirm are increasing from 5.07 entered in shipping to 61.347

Expect the freight cost to be the value entered in the shipping transactions

The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench > Enter an order, pick and ship confirm with a freight cost
3. The freight cost transfers to OM at a higher value then entered.

The issue has the following business impact:
Due to this issue, users cannot get freight costs entered in shipping to transfer to OM as same value


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