Grade Step Progression Approval Internal Server Error (Doc ID 1922885.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Human Resources - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On Applications 12.1.6
When attempting to approve grade ladder progressions, the following error occurs.

-- Error
 Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, aperpprd@cleveland.police.cjx.gov.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.


 -- Steps
The issue can be reproduced at will with the following steps.
1. CP Payroll Manager / Work Structures / Grades/ Progression Approval
2. Enter criteria, Progression Date From , Progression Date To dates
3. Click Go button

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms