Customer Form Error: Trying to Rename a Customer and Receive Error- This Tax Registration Number is Already in Use for Party Type: Third Party and Party Name: XXXX for the Same Period (Doc ID 1923232.1)

Last updated on MAY 24, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

You are attempting to rename an existing customer, , for example: ABC CORP to ABC CORPO, upon saving the following error appears:

ERROR
-----------------------
This tax registration number is already in use for party type: Third Party and party name: XXXX for the same period

If you attempt to change the Tax Registration Number to make it unique, another error is raised:

This Taxpayer ID is used by another business entity.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
1. Create Customer A
Enter the Default Reporting Registration Number X
2. Create Customer B
Go To: Profile tab and enter the same Tax Registration Number X
Save without a problem
3. Query on Customer A or B and attempt to make a change.
4. Attempt to Save and Error will occur.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms