Quality Plan Mandatory Error While Trying to Mass Complete Work Orders (Doc ID 1923321.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to mass complete work orders,  the following error occurs.


ERROR

Cannot complete the Work Order as Quality Plan mandatory.


STEPS

The issue can be reproduced at will with the following steps:
1.  Responsibility: Enterprise Asset Management.

2.  Navigation:  Preventive Maintenance -> Maintenance Workbench.

3.  Select Asset Number.

4.  Click on Launch

5.  Try to use the mass completion

6.  Receive the error message



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms