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"The item specified is invalid or does not exist in the warehouse you specified." when placing an iStore order. (Doc ID 1923365.1)

Last updated on JUNE 10, 2019

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Checkout and Order Placement

When attempting to place an order from iStore, the following error is seen:

ERROR
-----------------------
Error messages from Order Management
Error in Line: 1.0 :The item specified is invalid or does not exist in the warehouse you specified. Please enter a valid item-warehouse combination.
Error in Line: 1.0 :ORA-01403: no data found in Package OE_Validate_Line Procedure Entity
There is an error in order submission.





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create cart
2. Submit order
 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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