Need To Return Undeliverable Emails to Collector Assigned to Customer

(Doc ID 1923867.1)

Last updated on OCTOBER 17, 2017

Applies to:

Oracle Advanced Collections - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

How can we return un-deliverable messages sent by Oracle Workflow to the collector's email? 

Cause

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