R12: Payables Scheduled Payment Selection Report doesn't show Payment Request invoices (Doc ID 1924078.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Scheduled Payment Selection Report is not picking details of AR CUSTOMER REFUNDS.
Only document count from report header include all transactions

The issue can be reproduced at will with the following steps:
1. create payment request invoice from AR refunds
2. pay the invoice
3. run Scheduled Payment Selection Report
4 Customer refund is not shown in Payment Schedules, but document count from the report header has correct value

The issue has the following business impact:
Due to this issue, Scheduled Payment Selection Report doesn't contain the correct information

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms