RVCTP Returned Error Message When Attempting to Perform Deliver Transaction for RMA Receipts (Doc ID 1924437.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Inventory Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Receiving Functions

When attempting to perform delivery transactions for 2 RMA receipts, the following error occurs.
Issue is not reproducible for new RMA receipts.

ERROR
-----------------------
Concurrent program RVCTP returned error

Cause: RVCTP encountered an internal error. Parameters: RVCTP,IMMEDIATE,1523926,
RVTBM-008: Subroutine rvtbm_immediate_mngr() returned error
Cause: Subroutine rvtbm_immediate_mngr() returned an internal error.
RVTBM-120: Subroutine rvtptcontrol() returned error

Inventory debug logfile shows error in validation of period:

INV_TRX_MGR: Found rows
INV_TRX_MGR: Return status from APIE
INV_TRX_MGR: Error .. in
INV_LOGICAL_TRANSACTIONS_PUB.create_logical_trx_wrapper
INV_TRX_MGR: Error Message:
INVFND_API.G_MISS_CHARINV_PERIOD_RETRIEVAL_ERRORFND_API.G_MISS_CHAR
INV_TRX_MGR: **Ex: Error.. in
INV_LOGICAL_TRANSACTIONS_PUB.create_logical_trx_wrapper
INV_TRX_MGR: Error calling the create logical transactions wrapper: oracle.apps.inv.transaction.utilities.InvTrxException
Inventory period for org id : 739 for the transaction date is open


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a RMA.
2. Perform receipt for the same PO.
3. Try to deliver the received quantity.


Cause

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