Quote Not Submitting For Approval If The Requester Comment Is Big

(Doc ID 1924588.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, HTML User Interface

When attempting to submit a quote with a large amount of data for approval,
the following error occurs.

Message not found. Application: ASO, Message Name: ASO_OA_ROSETTA_CALL_ERROR. Tokens: APINAME = AsoAprPub.startApprovalProcess;

The issue can be reproduced at will with the following steps:

2 Different scenarios occur depending on the size of the content

1. With huge amount of  data, it is erroring out.. but not giving correct message
2. With medium data (may be around 30-40 lines).. It is confirming that quote submitted for approval, but, actually it is not..




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms