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Email Address on Autocreated PO has been Defaulted from Supplier Site not Contact (Doc ID 1924962.1)

Last updated on MAY 27, 2021

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Email Address on an autocreated Purchase Order (PO) was defaulted from the Supplier Site, not the Contact as expected.  For example:

1) setup
Supplier = Advantage Corp
site = ADVANTAGE - US
email address = nobody2@<DOMAIN_NAME>.com

contact :  ABC
email address =  nobody3@<DOMAIN_NAME>.com


2) go to autocreate form
query out req
Click Automatic
enter Supplier = Advantage Corp, site = ADVANTAGE - US
click Create
PO number is created
on the PO form
Enter Contact = ABC
Email address shows nobody2@<DOMAIN_NAME>.com
==>
it is from supplier site

3) go to PO entry form ==> create a new po
Supplier = Advantage Corp
site = ADVANTAGE - US
Contact = ABC
save PO
click Approve
Email address =  nobody3<DOMAIN_NAME>.com
==>
it is from Contact

On the other hand, autocreated POs from the Buyer Work Center (BWC) are working fine.

Cause

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In this Document
Symptoms
Cause
Solution
References


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