My Oracle Support Banner

Resource Details Opened From Agents Report Does Not Honor Profile Option JTFRS: Hide Sensitive HR Data (Doc ID 1924987.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Common Applications - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On 12.1.3.

The Non-updateable Resource Details Screen jtfrsrnu.jsp does not honor the profile option JTFRS: Hide Sensitive HR Data.

Therefor the HR sensitive data like employee Mobile Number is not hidden when the profile is set to Yes.

Steps:

1. Set profile JTFRS: Hide Sensitive HR Data to Yes
2. Set profile JTFRS: Employee Resource Update Access to 'Self' to invoke the
   non-updateable resource form.
3. Use resp. Service Intelligence User
4. Open Agent Report
5. Click on an  employee resources that has a Mobile phone number setup on HRMS Maintain employees form.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.