Last updated on FEBRUARY 15, 2016
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Receipts Related
When multiple users are entering credit card receipts, the form locks up
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > Receipts
- Select Receipt Method: Credit Card
- Enter receipt amount
- Enter customer account number
- Click Select Instrument
When the second user repeats the above steps while the first user is entering the customer's credit card details the form locks up on step 5 for the second user. When the first user completes entering the credit card details and closes the Instrument form, the second user can continue.
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