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Quantity on the Source Transaction Details Keeps Changing (Doc ID 1925520.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Quantity in the Installation Details line kept changing when multiple Installation Detail lines were entered.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a sales order line with order quantity > 1 e.g. qty = 4
2. Go to Installation Detail form, the header now shows qty = 4 entered = 4
3. Update first detail line qty = 1 then second line is automatically created
with quantity = 3
4. Try to tab to non-source, pop up message displays and quantity in first
line now automatically changes to 4,total entered quantity now = 7
5. Update the first line back to 1, save it, then tab to non-source. This time
able to enter non-source information
6. Tab back to source, get the message again and first line quantity changes back
from 1 to 4. Checking back end table reveals the quantity was not changed at the table
level.



Cause

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In this Document
Symptoms
Cause
Solution
References


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