Description Is Overwritten With Item Number On Requisition Created Using DR Request Parts

Last updated on MARCH 08, 2017

Applies to:

Symptoms

On : 12.2.3 version, Repair Execution

ACTUAL BEHAVIOR
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When creating a purchase requisition from the Technician's portal using the Request Parts button the resulting requisition shows item number in the description field instead of the Item Description

EXPECTED BEHAVIOR
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Expect to see the actual item description in the description field

STEPS
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The issue can be reproduced at will with the following steps:
1. Depot Repair:Workbench.
2. Create an SR, SO, return product on an RMA logistics line,
3. Create a Job,
4. Click the Execute Job button,
5. Add an item to the Material region of the WIP job,
6. Save the record,
7. Select the line and click the Request Parts button.
8. A purchase requisition is created. The Item Description is overwritten with the item number.

Cause