Description Is Overwritten With Item Number On Requisition Created Using DR Request Parts
(Doc ID 1925623.1)
Last updated on JUNE 09, 2021
Applies to:
Oracle Depot Repair - Version 12.2.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.3 version, Repair Execution
ACTUAL BEHAVIOR
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When creating a purchase requisition from the Technician's portal using the Request Parts button the resulting requisition shows item number in the description field instead of the Item Description
EXPECTED BEHAVIOR
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Expect to see the actual item description in the description field
STEPS
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The issue can be reproduced at will with the following steps:
1. Depot Repair:Workbench.
2. Create an SR, SO, return product on an RMA logistics line,
3. Create a Job,
4. Click the Execute Job button,
5. Add an item to the Material region of the WIP job,
6. Save the record,
7. Select the line and click the Request Parts button.
8. A purchase requisition is created. The Item Description is overwritten with the item number.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |