"Comments to Approver" Entered on Review Page Does Not Appear on Printable Page (Doc ID 1925624.1)

Last updated on DECEMBER 07, 2015

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3  in Production:

When attempting to print Change Work Hours request and include "Comments to Approver"  from the Printable page option, the comments are not included in the printed page output.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Using Manager Self Service responsibility

2. Select an Employee

3. Select Change Work Hours

3. Accept the defaults of 40 hours.

4. Complete request to Change Work Hours and Submit/Save

5.  Select Printable Page and add "Comments to Approver"

6.  Send to printer to be printed

7.  Reviewing printout of "printable page" the "Comment to Approver" section is blank.  No comments are included in the printed page.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms