Get Error Matching>Find Valid Matches action on a Invoice (Doc ID 1925684.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Transportation Management - Version 6.3.2 to 6.4.0 [Release 6.3 to 6.4]
Information in this document applies to any platform.
For 6.3.2 code level

Symptoms


When attempting to perform Matching>>Find Valid Matches on a Invoice,the following error occurs.

ERROR
-----------------------
glog.util.exception.GLError: TransactionObjectLock for InvoiceMatch has no transaction
at glog.server.synch.object.TransactionObjectLock.lock(TransactionObjectLock.java:44)
at glog.server.synch.object.TransactionObjectLock.lock(TransactionObjectLock.java:34)
at glog.business.invoice.InvoiceServerUtility.examineAndSetParentInvoiceMatchStatus(InvoiceServerUtility.java:502)
at glog.business.invoice.InvoiceServerUtility.examineAndSetParentInvoiceMatchStatus(InvoiceServerUtility.java:445)
at glog.business.action.invoice.MatchInvoiceActionExecutor.matchInvoice(MatchInvoiceActionExecutor.java:115)
at glog.business.invoice.InvoiceServerActionSessionBean.matchInvoice(InvoiceServerActionSessionBean.java:135)


Cause

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