Create New Item Takes Over Two Minutes (Doc ID 1925884.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog items

ACTUAL BEHAVIOR
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Creating a new item in PIM using a new item request is taking over 2 minutes.

EXPECTED BEHAVIOR
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Expect creating the new item to be quicker. (A few seconds)

STEPS
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The issue can be reproduced at will with the following steps:
Add an item to a new item request and then clicking the Submit button
It takes a few minutes and then comes back with the message Items "9999999" were added to this New Item Request successfully.


Cause

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