Last updated on AUGUST 01, 2017
Applies to:Oracle Universal Work Queue - Version 12.1.3 and later
Oracle Teleservice - Version 22.214.171.124 and later
Information in this document applies to any platform.
On : 12.1.3 version, UWQ form
All Groups not shown in the UWQ form for the resource.
Resource is not able to see the service requests under the group that are part of a group 'XXXX XXXX'
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms