Forecast Work Orders Do Not Generate From Maintenance Workbench (Doc ID 1925940.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

PM work orders are NOT being generated via the Maintenance Workbench even though the message "Your selected work orders have been implemented” was displayed.
However, work orders can be generated successfully via the "Generate Preventive Maintenance Work Orders" concurrent program.


EXPECTED BEHAVIOR

PM work orders to be generated via the Maintenance Workbench.


STEPS

The issue can be reproduced at will with the following steps:
1. Enterprise Asset Management > Work Order Planning > Maintenance Workbench > Launch
2. Forecast Work > All Assets
3. Maintenance Workbench is presented
    - Select Forecast
    - Enter Horizon
    - Enter Set Name
4. Select Run button
5. Select forecasted workorders and select the Implement button.
6. When this is done, It shows the note “Your selected work orders have been implemented” but then you can check that the work orders have not been generated, without it show any error.

Cause

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