Asset Transfer Not Processed in Install Base (Doc ID 1926382.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Definition

ACTUAL BEHAVIOR
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When trying to transfer some assets, the process gets stuck and cannot get the transfer to complete.


EXPECTED BEHAVIOR
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Be able to transfer all assets successfully from source organization to destination organization.


STEPS
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The issue cannot be reproduced at will, but the following steps were used:
1. Responsibility: Maintenance Super User
2. Click on Assets tab
3. Search for an asset
4. Select Asset Transfer


Cause

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