Need Assistance In Voiding Two Payroll Checks That Have Already Been Reversed

(Doc ID 1926469.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Reconciliation and Clearing

ACTUAL BEHAVIOR
---------------
Unable to remove two reversed Payroll checks from the Cash In Transit Report because they were not voided before the reversal was done

EXPECTED BEHAVIOR
-----------------------
To be able to remove these two checks from the Cash In Transit Report just like you can an Accounts Payable check

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Reversed two payroll checks
2. The users forgot to do the Void process before the checks were reversed
3. Costing and Transfer to GL have already been done
4. Because Costing and Transfer to GL have been done, the Reversed check can not be deleted in order to do the Void first
5. They are also not able to manually reconcile payroll checks like they can other checks
6. Need a Data fix bug to get these two checks off the Cash In Transit report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get these two checks off the Cash In Transit report

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms