After11i to R12 Upgrade, the Accrue Finance Charges is Not Deriving Account Code Segment from the AutoAccounting Setup with Customer Site (Doc ID 1926538.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle U.S. Federal Financials - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After upgrade from 11i to R12.1.3, you are attempting to run the Accrue Finance Charges process. 

The Debit Memo (DM) is showing incorrect Revenue and Receivable account segment3, which is setup for the customer Bill To Site in AutoAccounting.

When you created the finance charges using Accrue Finance Charges process, it did not pull a segment3 from the customer site level setup in R12 upgrade.
Instead, a default value is pulled from the Trx Type AutoAccounting setup.

The DM should be created with REC/REV accounting defined at account sites, not from trx_type.

Changes

Upgrade from 11i to R12.1.3

Cause

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