Auto Invoice Error When Interfacing Credit Memo to AR
(Doc ID 1927053.1)
Last updated on OCTOBER 04, 2023
Applies to:Oracle Project Billing - Version 220.127.116.11 and later
Information in this document applies to any platform.
The auto invoice program shows the below exception for the credit memo( write off) created in Project module
1) The total amount of your credit memo cannot exceed the balance of the debit item it is crediting
2) You cannot apply a transaction with a negative amount to another transaction with a negative balance and vice versa
The cause of the issue is partial receipt ( full receipt ) is created in AR for the original invoice .
While creating credit memo(write off) for the invoice , project module will not validate the receipt amount created for the invoice , but auto invoice program validate the credit memo amount against the original invoice amount and receipt applied amount
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