Changing Account Status from Active to Inactive (Inactive to Active) Results in Error - This Usage Assignment Does Not Exist
(Doc ID 1927288.1)
Last updated on JULY 07, 2022
Oracle Receivables - Version 12.1.1 to 12.2 [Release 12.1 to 12.2]
Oracle Trading Community - Version 12.1.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.
On : 12.1.3 version, Customers Module
Attempting to inactivate a Customer Account record, or activate, and receive the following error:
This usage assignment does not exist
Steps to Reproduce:
Navigation: Customers > Customers
1. Query up a customer record
2. Change the status from Active to Inactive (or Inactive to Active)
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.