Changing Account Status from Active to Inactive (Inactive to Active) Results in Error - This Usage Assignment Does Not Exist
(Doc ID 1927288.1)
Last updated on JULY 07, 2022
Applies to:
Oracle Receivables - Version 12.1.1 to 12.2 [Release 12.1 to 12.2] Oracle Trading Community - Version 12.1.1 to 12.2 [Release 12.1 to 12.2] Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Customers Module
Attempting to inactivate a Customer Account record, or activate, and receive the following error:
ERROR ----------------------- This usage assignment does not exist
Steps to Reproduce: Responsibility: Receivables Navigation: Customers > Customers 1. Query up a customer record 2. Change the status from Active to Inactive (or Inactive to Active) Error occurs
Changes
Cause
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