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Interface Trip Stop Errors With "This Action Cannot Be Performed for Stop XXXXX Because Locks Could Not Be Obtained on Some of Its Deliveries or Trips" (Doc ID 1927304.1)

Last updated on JULY 20, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Interface Trip Stop, following error occurs:

ERROR
-----------------------
Error occurred Closing Trip Stops API...Error: This action cannot be performed for stop 2074115 because locks could not be obtained on some of its deliveries or trips.
Message Data : Error: This action cannot be performed for stop 2074115 because locks could not be obtained on some of its deliveries or trips.
Error occurred at : Sec: 30 Error: User-Defined Exception
TBP Trips Finalization Process: Aborted

 

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Shipping
3. Interfaces




Cause

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