R12: OIE: After A Line Is Itemized During Expense Report Audit, The Resulting Policy Violation Is Not Displayed On The Verify Expenses Page Upon First Return (Doc ID 1927667.1)

Last updated on SEPTEMBER 06, 2018

Applies to:

Symptoms

The reported issue occurs on Oracle Internet Expenses release 12.1.3 in the Audit Expense Report pages:

Actual behaviour
During the Expense Audit process, the customer itemizes a line that should raise a policy violation for that line on the expense report, but the policy violation is not visible on the Audit page > Verify Expenses tab right after this update.

But if we go to the itemized line detail, then click the Return button without further actions, the Policy Violation shows up

Expected behaviour
The policy violation should be visible on the Verify Expenses tab straight after saving the itemization.

Steps to reproduce
1. Create an expense report, submit.
2. Auditor edits the expense report to itemize a line that should raise a policy violation.
3. Return to the Verify Expenses tab, the violation is not visible.

Business impact
Improper application behaviour

Cause