Course Certificate Incomplete, Learning History Certifications Shows Complete (Doc ID 1927761.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP6 version, Learner Component

The course for the certificate shows Incomplete, even though Learning History Certifications shows Completed.

NOTE: This issue is intermittent

Steps to Reproduce
The issue cannot be reproduced but the results may been seen with the following steps:

Resources Management -> Catalog and Learner Administration-> Learner Details

Changes

 

Cause

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