Collections Workbench Allows the Reversal of an AR\AP Netting Receipt (Doc ID 1927886.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In the Payment Details form for Advanced Collections, receipts that have been included in an AR\AP Netting batch, are allowed to be reversed.  The receipts should not be allowed to be reversed as they are part of the netting batch.  They cannot be reversed in AR, but can be in IEX.


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

  1. In the History tab, open the details for a receipt, and the reverse option is available.  Reversing the receipt causes the AR\AP batch to be out of balance.

Cause

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