Collections Workbench Allows the Reversal of an AR\AP Netting Receipt
Last updated on JANUARY 25, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
In the Payment Details form for Advanced Collections, receipts that have been included in an AR\AP Netting batch, are allowed to be reversed. The receipts should not be allowed to be reversed as they are part of the netting batch. They cannot be reversed in AR, but can be in IEX.
Steps to Reproduce:
Responsibility: Collections Agent
- In the History tab, open the details for a receipt, and the reverse option is available. Reversing the receipt causes the AR\AP batch to be out of balance.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms