Debrief Form Error When Entering Labor Debrief Line: FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-01861 (Doc ID 1927960.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to enter labor debrief lines in the Debrief Form an error occurs.

ERROR
ORA-01861: literal does not match format string
FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-01861.

STEPS
1. Login to Oracle Applications
2. R) Field Service Manager -> Create Service Requests -> Create a Task and Click on the Debrief button to open the Debrief Form.
3. Enter a Labor Debrief line, Enter Activity code.. Enter the Start & tab Out
4. The above mentioned error occurs.

Cause

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