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Pick Release Fails With ERROR: WSH_NO_DATA_FOUND (Doc ID 1928042.1)

Last updated on MAY 13, 2022

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Oracle Order Management - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to pick release, the following error occurs and can also be seen in the sales order form additional information tab:
Affected order lines are still in a PO_REQ_CREATED and PO_CREATED status.

ERROR
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ERROR: WSH_NO_DATA_FOUND
Workflow ship line activity has failed. Please fix the errors and retry the activity from the order form or the workflow monitor


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Order Management Super User Responsibility
2. Shipping
3. Release Sales Order


Changes

There were changes to orders from external to internal after the orders were imported. 
The order lines in PO_REQ_CREATED and PO_CREATED had not had the Internal Requisition and Receipt steps completed within Oracle Purchasing.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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