R12 Credit Management Scoring Model Menu Returns 500 Internal Server Error (Doc ID 1928368.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Credit Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

When clicking on the Scoring Models link, the page works for about 5 minutes, and then errors out with the following:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, ohs_admin@us.oracle.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.


Expect better performance and no errors.

Steps to Reproduce:
Responsibility:  Oracle Credit Management
Navigation: Credit Management  > Performance  > Scoring Models
 
You are unable to use the Scoring Models screen to determine which models are being used and the frequency.

Cause

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