Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.
On : 12.1.3 and later version, Service Request Form
Inventory Items that have an Item Status for which no transactions are allowed, are still available on the SR form to create a SR against.
Why are these items still visible in the Item field LOV?
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