Why Are Items That Have an Item Status That Disallows Any Transactions, Still Available For Use On the Service Request Form
(Doc ID 1928571.1)
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.
On : 12.1.3 and later version, Service Request Form
Inventory Items that have an Item Status for which no transactions are allowed, are still available on the SR form to create a SR against.
Why are these items still visible in the Item field LOV?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!