Reassignment Of Collectors Using Territory Manager Does Not Reflect In 7 Bucket Report By Collector
(Doc ID 1928594.1)
Last updated on FEBRUARY 12, 2018
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
When changing in collector at customer profile classes, it is not getting reflected in Aging 7 Bucket Collector Report.
1) Inactive old collector,
2) Replace active collector in Territory.
3) Run program 'Synchronize Territory assignment rule' & 'IEX: Territory assignment'.
4) Update collector name for profile classes.
It is expected that the newly assigned collector be displayed against existing outstanding invoices in Aging 7 bucket immediately after the change.
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