Latin Tax Engine: Saving Transaction and Calculating Tax Receive Error - ORA-20001: APP-AR-11526: EXCEPTION (NO_DATA_FOUND): jl_zz_tax.calculate (Doc ID 1928756.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Oracle E-Business Suite, 12.1.3 version,

Attempting to create an invoice and receive the following error when trying to save the transaction:

ERROR
-----------------------
An unexpected error has occurred. Please contact system administrator


Debug log shows:
-----------------------

... E: Memo_line_id =
... E: Taxed_quantity = 1
... E: Inventory_item_id = 429957
... E: Extended_amount = 1000
... E: Tax_code = ICMS_ST_RV_IMP_7_C
... E: Vat_tax_id =
... E: Tax_exemption_id =
... E: Item_exception_rate_id =
... E: Tax_rate =
... E: Default_ussgl_transaction_code =
... E: Default_ussgl_trx_code_context =
... E: Tax_control = S
... E: Qualifier = ALL
... E: Ship_from_code =
... E: Ship_to_code =
... E: Poo_code =
... E: Poa_code =
... E: Vdrctrl_exempt =

...

zx_product_integration_pkg.get_vat_tax_rate()+
EXCEPTION(TAX_CODE_INACTIVE) : arp_tax.get_vat_tax_rate()-
Exception in ZX_PRODUCT_INTEGRATION_PKG.arp_tax_calculate1:User-Defined Exception
ZX_PRODUCT_INTEGRATION_PKG.dump_tax_info_rec(+)

EXCEPTION(NO_DATA_FOUND): jl_zz_tax.calculate
JL_ZZ_TAX.calculate()- : tax_vendor_return_code 9
APP-AR-11526: EXCEPTION(NO_DATA_FOUND): jl_zz_tax.calculate
-20001: ORA-20001: APP-AR-11526: EXCEPTION(NO_DATA_FOUND): jl_zz_tax.calculate

Steps to Reproduce:
Responsibility:  Receivables with Latin Tax Engine enable for Brazil
Navigation:  Transactions > Transactions
1. Create a transaction Header
2. Create a transaction line
3. Go to Tax Information
4. Change the transaction condition
5. Try to save the transaction and observed the error described appears

Cause

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