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Latin Tax Engine: Saving a Transaction Error: Unexpected Error When Calculating Taxes in Receivables (Doc ID 1928761.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Oracle E-Business Suite, 12.1.3 version,

Attempting to create an invoice and receive the following error when trying to save:

ERROR
-----------------------
An unexpected error has occurred. Please contact system administrator


If a transaction condition is not updated, the error does not occur.

Steps to Reproduce:
Responsibility: Receivables with Latin Tax Engine enable for Brazil
Navigation:  Transactions > Transactions
1. Create a transaction Header
2. Create a transaction line
3. Go to Tax Information
4. Change the transaction condition
5. Try to save the transaction and observed the error described appears

Cause

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