Latin Tax Engine: Saving a Transaction Error: Unexpected Error When Calculating Taxes in Receivables
(Doc ID 1928761.1)
Last updated on JULY 13, 2020
Applies to:
Oracle Financials for the Americas - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On Oracle E-Business Suite, 12.1.3 version,
Attempting to create an invoice and receive the following error when trying to save:
ERROR
-----------------------
An unexpected error has occurred. Please contact system administrator
If a transaction condition is not updated, the error does not occur.
Steps to Reproduce:
Responsibility: Receivables with Latin Tax Engine enable for Brazil
Navigation: Transactions > Transactions
1. Create a transaction Header
2. Create a transaction line
3. Go to Tax Information
4. Change the transaction condition
5. Try to save the transaction and observed the error described appears
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |